{"id":3470,"date":"2021-03-30T14:44:02","date_gmt":"2021-03-30T13:44:02","guid":{"rendered":"https:\/\/vetus.inlinedigital.nl\/cms\/faq\/"},"modified":"2022-02-15T14:12:30","modified_gmt":"2022-02-15T13:12:30","slug":"faq","status":"publish","type":"page","link":"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<section class=\"section mb-9 \" id=\"faq-block_606331151235a\">\n    <div class=\"container\">\n        <div class=\"row\">\n            <div class=\"col-lg-8 offset-lg-2\">\n                <form action=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/\">\n                    <div class=\"form-group\">\n                        <div class=\"search-input\">\n                            <input type=\"text\" class=\"form-control form-control-lg form-control--shadow search-input__field\" name=\"q\" id=\"input-search\" aria-describedby=\"search\" placeholder=\"O que procura?\" value=\"\">\n\n                            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         <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/motores-e-sistemas-afins\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Motores e sistemas afins                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/instrumen-tacao\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Instrumenta\u00e7\u00e3o                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/ventilacao\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Ventila\u00e7\u00e3o                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n    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class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/sistemas-de-ancoragem-maxwell\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Sistemas de ancoragem Maxwell                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/sistemas-de-manobras\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Sistemas de manobras                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/general-pt-pt\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Em geral                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n            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icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/sistemas-de-agua-potavel\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Sistemas de \u00e1gua pot\u00e1vel                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/sistemas-de-combustivel\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Sistemas de combust\u00edvel                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                                    <li class=\"list-group-item side-nav__item side-nav__item--styled \">\n                                    <a href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/c\/sistemas-de-aguas-residuais\" class=\"side-nav__link side-nav__link--styled\" target=\"\" title=\"\">\n                                        Sistemas de \u00e1guas residuais                                        <i class=\"icon icon-keyboard_arrow_right d-block d-lg-none ml-auto pl-5\"><\/i>\n                                    <\/a>\n                                <\/li>\n                                    <\/ul>\n            <\/nav>\n        <\/div>\n    <\/aside>\n\n<\/div>            <\/div>\n\n            <div class=\"col-lg-9\">\n                <section class=\"section accordion accordion--faq list list--accordion\">\n                    <div class=\"section__header mb-3\">\n                        <h4 class=\"section__title\">\n\t\t\t\t\t\t\tEm geral                        <\/h4>\n                    <\/div>\n\n                    <div class=\"section__body\">\n                        <ul class=\"accordion list-view list-inline\" id=\"accordion\">\n\t\t\t\t\t\t\t\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-9860\" aria-expanded=\"false\" aria-controls=\"accordion-group-9860\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Qual o valor da garantia que recebo dos produtos VETUS?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-9860\" aria-labelledby=\"#accordion-header-9860\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>Desde 1 de Janeiro de 2011, a garantia de todos os equipamentos VETUS \u00e9 de 3 anos. A garantia dos motores e geradores \u00e9 de at\u00e9 5 anos. Os detalhes dessas condi\u00e7\u00f5es exclusivas de garantia podem ser encontrados na p\u00e1gina &#8220;Pol\u00edtica de garantia&#8221;.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-9874\" aria-expanded=\"false\" aria-controls=\"accordion-group-9874\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Por quem deve ser realizada a manuten\u00e7\u00e3o do meu motor VETUS?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-9874\" aria-labelledby=\"#accordion-header-9874\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>A VETUS tem uma ampla rede mundial de servi\u00e7o, com acesso a conhecimentos especializados e pe\u00e7as de reposi\u00e7\u00e3o. Verifique o nosso localizador de revendedores online.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-9888\" aria-expanded=\"false\" aria-controls=\"accordion-group-9888\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Como obtenho um manual para o meu produto VETUS-Maxwell?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-9888\" aria-labelledby=\"#accordion-header-9888\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>Os manuais s\u00e3o sempre embalados na caixa. Caso contr\u00e1rio, encontra a documenta\u00e7\u00e3o no site da VETUS em servi\u00e7o e suporte.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-9897\" aria-expanded=\"false\" aria-controls=\"accordion-group-9897\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Onde posso encontrar os pre\u00e7os actuais?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-9897\" aria-labelledby=\"#accordion-header-9897\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>O pre\u00e7o actualizado pode ser obtido no seu revendedor local. As listas de pre\u00e7os est\u00e3o dispon\u00edveis neste site.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-9911\" aria-expanded=\"false\" aria-controls=\"accordion-group-9911\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Onde posso comprar produtos VETUS-Maxwell?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-9911\" aria-labelledby=\"#accordion-header-9911\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>Os produtos VETUS \/ Maxwell podem ser obtidos em todo o mundo em mais de 100 pa\u00edses. Encontra o seu revendedor local em www.vetus.com\/dealerlocator<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>\n<li class=\"list-item accordion-item\">\n    <div class=\"accordion__group\">\n        <div class=\" accordion__header\" id=\"accordion__header-2\">\n            <button class=\"btn btn-textual accordion__button text-left collapsed\" data-toggle=\"collapse\" data-target=\"#accordion-group-10761\" aria-expanded=\"false\" aria-controls=\"accordion-group-10761\">\n                <i class=\"icon icon-keyboard_arrow_down accordion__icon\"><\/i>\n                <span class=\"accordion__title\">\n                    Onde posso encontrar manuais e outras informa\u00e7\u00f5es t\u00e9cnicas sobre os produtos VETUS?                <\/span>\n            <\/button>\n        <\/div>\n\n        <div class=\"accordion__content collapse\" id=\"accordion-group-10761\" aria-labelledby=\"#accordion-header-10761\" data-parent=\"#accordion\">\n            <div class=\"accordion__inner hentry\">\n                <p>H\u00e1 duas maneiras de encontrar documentos t\u00e9cnicos, tais como instru\u00e7\u00f5es de instala\u00e7\u00e3o e manuais de opera\u00e7\u00e3o: 1. No m\u00f3dulo &#8220;Servi\u00e7o e Apoio&#8221;, seleccione a categoria adequada no menu \u00e0 esquerda, por exemplo, &#8220;Motores e em torno do motor&#8221;. Clique em &#8220;Procurar a nossa documenta\u00e7\u00e3o&#8221;, na caixa &#8220;Documenta\u00e7\u00e3o t\u00e9cnica&#8221;. Ver\u00e1 uma lista de todos os documentos que est\u00e3o dispon\u00edveis online dentro desta categoria. Com Ctrl + F pode pesquisar o documento de que necessita, por exemplo, por nome de produto. 2. Navegue at\u00e9 \u00e0 p\u00e1gina do produto relevante. Pode fazer isto atrav\u00e9s da fun\u00e7\u00e3o Procurar no cabe\u00e7alho do website, ou atrav\u00e9s do menu de produtos \u00e0 esquerda (Home &#8211; VETUS SYSTEMS &#8211; Seleccionar categoria &#8211; Seleccionar subcategoria &#8211; Seleccionar produto). Se houver manuais ou outros documentos dispon\u00edveis online para este produto, encontr\u00e1-los-\u00e1 na folha de separadores &#8220;Apoio e manuais&#8221; no fim da p\u00e1gina. Aten\u00e7\u00e3o: Se n\u00e3o encontrar nenhum documento relevante online, isto n\u00e3o significa necessariamente que n\u00e3o haja documentos dispon\u00edveis. Levaremos alguns meses a tornar toda a documenta\u00e7\u00e3o para os v\u00e1rios milhares de produtos VETUS dispon\u00edveis em linha. Se n\u00e3o encontrar o que procura, queira contactar o seu revendedor ou enviar-nos uma mensagem atrav\u00e9s do formul\u00e1rio de Contacto.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/li>                        <\/ul>\n                    <\/div>\n                <\/section>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Uma vis\u00e3o geral das perguntas mais frequentes. Para todos os sistemas de barcos.<\/p>\n","protected":false},"author":31,"featured_media":3471,"parent":3569,"menu_order":499,"comment_status":"closed","ping_status":"closed","template":"tpl-basic.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3470","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"introduction":"","person":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQ - VETUS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vetus.com\/pt-pt\/servico-e-suporte\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:description\" content=\"Uma vis\u00e3o geral das perguntas mais frequentes. 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